Why Is Brother Printer Offline: 3 Easy-To-Follow Solutions

This guide will answer the question, “Why is Brother Printer offline?” and give you some quick and easy solutions to fix it. Recently, when I was printing some papers for my child’s school project, my printer got stuck in between.

 

After checking, I found that my printer had gone offline. Since I have already worked as a printer expert for a reputed printer company, I was able to resolve it. But not everyone is a technical expert like me. Therefore, I am writing this post to help all the printer users out there. In contrast, the problem is very common and can occur without any prior sign.

 

If you are facing the same issue, you should read this blog till the end. I have included three different methods that will surely solve this offline error. Let’s delve into it!

Why Is Brother Printer Offline?

If your printer is offline and not getting back online, it must be for the following reasons.

Here are the possible causes for offline printers:

 

1.      Power

Sometimes, when the printer is not properly plugged into the working wall outlet, it can cause this offline issue. However, you need to make sure your switches and outlets are working fine.

 

2.      Connection Issue

The printer can be connected via two modes: USB or Ethernet cable. If any of them is defective, you must replace them to overcome the printer’s offline issue.

 

3.      Network Problems

When the printer is out of range from the router, then the Wi-Fi signal might be weak. Therefore, incorrect network settings are also the main reason why is Brother Printer offline.

 

4.      Outdated Software

If the printer is offline, you must check whether your printer driver is updated. If it is not, you must update it immediately.

Solution 1: Set Printer as Default

First, you will need to go to the Control Panel by navigating to your Windows search icon.

 

  1. In the Control Panel, you have to go to the Devices and Printers.


  1. Next, the printer will appear on the display.
  2. After that, right-click on your printer and the list of shown printers. Then, choose “Set of Default.”


  1. Now, restart the printer.
  2. Lastly, confirm if the problem still persists.

Solution 2: Uncheck Offline Status

Sometimes, unticking the offline status from the “Control Panel” can solve a problem such as “Why is Brother Printer offline?” straight away. So, follow the steps given below to get your printer back online.

  1. Navigate to your taskbar and click on the “Search” or “Windows” icon.
  2. Then, type “Control Panel” and hit the “Enter” button.
  3. Next, click on “Devices and Printers”. 


  1. After that, you need to right-click on the printer’s print icon.
  2. Now, select the “See what’s printing” option.


  1. Afterward, hit the “Printer” option from the top of the window pop-up.


  1. Look for the mark on the option “Use Printer Offline.”
  2. If it is marked as checked, uncheck it.
  3. Again, go to the Printer option and click on Cancel All Documents.

Solution 3: Update the Printer Driver or Software

Sometimes, outdated and corrupt printer drivers can also lead to the “why is Brother Printer offline” issue. Hence, you will need to rectify this issue by updating the driver. Let’s see how to do this: 

 

  1. Navigate to the Windows Start menu and select the Device Manager option.


  1. Now, you will need to double-click on the Print queues option to see more options on the list.
  2. After that, hit the right-click on the printer and update the printer driver.


  1. On the next screen, choose “Browse my computer for driver software.”


  1. Next, click on the “Browse” button to look for the drivers.
  2. Now, go to the folder to download and the driver location. Click on OK.
  3. In the last step, click the Next button when done.

FAQs

 

Question 1: How do I get my Brother printer back online?

Answer: In order to get your printer back online, follow the steps provided below:

 

  1. Checking your connection: If you are connected via a USB cable, ensure that it is plugged into both the computer and printer properly. Do not use any USB hub.
  2. Checking your power: confirm if your power cable is properly plugged into the wall outlet. If not, connect the power cable correctly.
  3. Checking the Wi-Fi network: Ensure that your Wi-Fi network is working properly. Check the router and restart the Wi-Fi module. It might fix this issue.

 

Question 2: How to fix offline issue on my Brother printer?

Answer: To fix the offline issue on your PC for your printer is a breeze; just follow the methods below:

 

  1. Turn off the Mac and turn it back on.
  2. Power cycler the printer.
  3. Try rebooting the computer.
  4. Check the network connection status.
  5. Ensure the printer is connected to your network or computer.
  6. Update your printing device.

 

Question 3: How to fix Brother Printer offline error on Mac?

Answer: By uninstalling the driver and reinstalling it, you can fix this issue immediately:

 

  1. Go to your Apple menu > Systems and Preference.
  2. Then, you have to select Printer and Scanner.
  3. Select the printer, choose the minus option, and uninstall the printer.
  4. After that, download the printer and reinstall it.


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